Support
Help with your otorae account, safety, or the app.
Contact
For support, general questions, or safety concerns, email support@otorae.com. Never send your password or authentication codes.
Password reset
On the Log In screen, select “Forgot password?” and follow the instructions in the email.
Email address changes
Email address changes are not currently supported in the app.
Username and display name
Usernames cannot currently be changed. You can change your display name in the app.
Account deletion
Go to Settings → Danger Zone → Delete Account. See Account Deletion for details.
Report
Open the “…” menu on a review or public profile and select the report option.
Block
Open the “…” menu on a public profile and select the block option. Blocking hides that user and their content from your experience and does not notify them.